FAQ's

Physio for you

What should I bring to my physiotherapy appointment?

OhAna physio advises to wear comfortable clothes and shoes for your appointments. During the assessment/treatment we will need to access the body area with the problem, making sure that dignity is maintained, therefore we advise to bring a top/sorts with you, depending on where you have the pain. We would probably ask to take shoes/socks off if needed.

Who can have physiotherapy with OhAna physio?

OhAna physio offers physiotherapy services to adults (age above 18 who can provide consent for assessment and treatment) with any musculoskeletal problem. If you are not sure if physiotherapy is appropriate for you, feel free to get in contact before booking an appointment to discuss this and understand if we can help you (for treatment at Cheswick studios in Tribal Fit, CrossFit Bristol North, in Cheswick village).

How many sessions will I need?

The chartered physiotherapist will explain the timeframes of your condition and what to expect in terms of healing process/acute or chronic problems in the initial assessment. Most of the times it takes at least two to three sessions to get a better idea of progress and response to treatment. This will depend on the condition, as well as your expectations and goals that we set together. Compliance with advice and exercises given is a key component of successful treatment, so bear in mind that it might boost or delay the treatment progress. OhAna physio aims to make you feel better at the least possible sessions, as physiotherapy promotes self-management and prevention than relying on long term “passive” treatments or maintenance. Honesty is our ethos, so we will inform you if we believe that physiotherapy is not appropriate for your condition, or if we see that physiotherapy fails to improve your problem and other treatment or investigations might be more beneficial at this stage.

Can I bring someone with me on my appointment?

OhAna physio advises to come to your appointment on your own ideally (for treatment at Cheswick studios in Tribal Fit, CrossFit Bristol North, in Cheswick village). The chartered physiotherapist will ask you personal health questions which might not be comfortable if someone else is with you and unfortunately the treatment room at Cheswick studios does not provide a waiting area for them to stay. Privacy is important for physiotherapy, but if there is need for you to have someone else attending on your appointment (for example they might help you to remember things, or you might need support with your mobility) this will be beneficial during the assessment and they are more than welcome, as long as you feel comfortable around them.

Is there wheelchair access for physiotherapy service?

Unfortunately, the treatment room at Cheswick studios is not wheelchair accessible. You enter the Tribal Fit, CrossFit Bristol North through the main entrance, you turn on the right and the room is located on the first floor which is accessible via stairs which allow the option to hold on the banister if needed.

Physio for your animal

Which animals can have physiotherapy with OhAna physio?

OhAna physio offers physiotherapy services to small animals mostly, as well as some horses. When someone gets in contact, we tend to ask a few questions to understand if your animal would benefit from physiotherapy. If we understand that your animal is an appropriate candidate for physio, we will send a consent/referral form to your vets prior booking an appointment.

When is my animal ready to start physiotherapy?

The ACPAT physiotherapist will either have already a referral and consent form from your vet, or we will send a referral form to your vet to gain consent for treatment prior to the initial assessment. In accordance with the Veterinary Surgeons Act (1966) ACPAT physiotherapists cannot offer treatment without consent/referral from the vets. When we receive this, we are ready to book the initial assessment appointment!

What should I bring to my animal’s physiotherapy appointment?

OhAna physio advises to bring any harness/collar or other equipment that you normally use with your animal. Bringing any jumper/winter coat that they wear will be beneficial following the treatment to keep them comfortable and warm during winter. If they are on any specific diet or have any allergies, please bring some treats that they are allowed to eat, as we will need to use them during assessment and treatment. If they are stressful/scared when meeting new people, please consider bringing any toys/beds that will help them to settle easier in a new environment. If you know that your dog needs to wear a muzzle from previous experience and they are muzzle trained, please bring this along with you, otherwise just inform the ACPAT physiotherapist about this or any other issues with handling.

How many sessions will my animal need?

The ACPAT physiotherapist will explain the timeframes of your animal’s condition and what to expect in terms of healing process/acute or chronic problems in the initial assessment. This will depend on the condition, as neurological or chronic conditions require more time to improve than acute muscle strains. Also, this will depend on veterinarian’s guidance and protocols in case of post-operative rehabilitation regarding exercise restriction and loading.  We need to remember that animals do not follow advice to avoid running or sudden movements, as they react with “fight or flight” instinct, which sometimes might be the reason of a slow progression on exercise routine. Compliance with advice and exercises given is a key component of successful treatment, so bear in mind that it might boost or delay the treatment progress. Honesty is our ethos, so we will not hesitate to contact your vet if there are any concerns during the treatment. Also, during the physiotherapy you will be given advice and education for long term management and prevention to maintain the good results.

Can I bring someone with me on my animal’s physio appointment?

OhAna physio advises that your animal is accompanied by maximum two people (for appointments that take place at the clinic). We understand that sometimes there are two owners, and it is beneficial for both to come to appointments to see their animal’s progress. Unfortunately, if there are more than two people this can bring extra stress to the animal due to reduced space which will not help to build good rapport and trust with the veterinary physiotherapist. For home visits, we advise up to two people maximum ideally at the same room where the treatment takes place, to avoid distraction.

General enquiry

What is the COVID-19 policy?

OhAna physio advises you to cancel your appointment if you have any symptoms of COVID-19 or if someone from your household is positive to COVID-19. There is no requirement of wearing a face mask, but you are welcome to wear one if you consider it appropriate.

Still need help?

Feel free to contact me for any questions. 

Or please email OhAna physio at info@ohanaphysio.co.uk and we will get back to you usually within 48 working hours.

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